Home triage or in other words, a rapid face-to-face health assessment is a service where a qualified nurse checks your child’s vital signs (pulse, oxygen, temperature, breathing rate, blood pressure) including chest, ears and throat and redirects you appropriately in a quick and timely manner- *only if your child needs further treatment or investigations.

Access this service if:

– You are not sure what services to access i.e A&E, urgent care, pharmacy, GP surgery
– You want your child to be seen urgently at home by a qualified healthcare professional
– You want to check your child’s basic observations (breathing rate, pulse, oxygen, temperature) for peace of mind
– You don’t want to take your child anywhere but rather look for advice on how to look after them at home
– You want your child to be redirected appropriately
– You want your child to be seen face-to-face rather than through a phone call consultation

Things we can do at home on triage:

– Chest auscultation
– Ears and throat check
– Urine check
– Blood sugar check
– ECG (printouts available)
– Nebulisation (Saline)
– Oxygen delivery and/or suction (in an emergency)
– Simple wound dressings (including burns)
– Limb injuries (pulled elbow, mallet finger, sprains etc.)
– Lacerations and cuts due to head injuries or anything else
– CPR (in emergency)
– Nasogastric tube insertion
– And many more

Triage lasts up to 60 minutes, depending on the child’s presenting complaint.

*Please note we cannot prescribe medications at this time*

Our qualified medical team will connect with you via a secure online platform where you can discuss your concerns and ask any questions you might have.

We also offer venepuncture (blood taking) for adults and children with a private nurse. If you purchased a blood test online and require a healthcare professional to do it, we are more than happy to assist you.

Please note that we will only take blood if you have a full kit sent from the provider you ordered your blood test. That includes: bottles, a sterile kit, needles, vacuum tubes and so on

From time to time, unexpected things happen. We might be unable to take blood from children who:

– Have difficult veins to access – who are too distressed
– Who are dehydrated and their veins collapsed
– Your child’s veins are not visible on the surface of the skin
– Have difficult veins to access

We offer a full refund if a nurse we sent is unable to do the blood test for any of the above reasons.

We take safety precautions and infection control very seriously, our team will ensure everything is as sterile as possible in the comfort of your own home