We have a team of healthcare professionals who specialise in paediatrics. We ensure that your child is seen by best specialists.
We provide general advise and consultation about your child’s health and well-being. Your child will be seen by knowledgeable and experieced healthcare professionals.
We provide wide range of services from mobile triage to vital signs checks and many more.
Our team is committed to provide best care possible and we know that seeing a healthcare professional face to face significantly improves and influence health assessments and advice given. This is also much safer option compared to those that are done over the phone. Therefore, our team is solely mobile and we see patient in person rather than trying to assess over the phone.
Our fundemental values are:
compassion, care, respect, competence, commitment, team work and professionalism. We ensure these values are incorporated into every service we provide
We provide a patient-centered and familly-centered care with an excellent quality of service. We put our patients and their family first in everything we do.
Our staff has experience in variety of healthcare settings including but not limited to children’s emergency department, children’s wards, children’s outpatients/clinics, community, emergency first response, hospice and many more
We provide face to face assessments in your own home with vital signs check and health advice bookable within very short period of time. Our medical team is on standby to ensure your child can be seen as quickly as possible.
Home triage or in other words, a rapid face to face health assessment is a service where qualified nurse checks your child’s vital signs (pulse, oxygen, temperature, breathing rate, blood pressure) including chest, ears and throat and redirect you appropriately in a quick and timely manner- *only if your child needs further treatment or investigations.
Access this service if:
•You are not sure what services to access i.e A&E, urgent care, pharmacy, GP surgery
•You want your child to be seen urgently at home by a qualified healthcare professional
•You want to check your child’s basic observations (breathing rate, pulse, oxygen, temperature) for peace of mind
•You don’t want to take your child anywhere but rather looking for an advice how to look after them at home
•You want your child to be redirected appropriately
•You want your child to be seen face to face rather than a phone call consultation
Things we can do at home on triage:
•Ears and throat check
•Blood sugar check
•ECG (print outs available)
•Oxygen delivery and/or suction (in an emergency)
•Simple wound dressings (including burns)
•Limb injuries (pulled elbow, mallet finger, sprains etc.)
•Lacerations and cuts due to head injuries or anything else
•CPR (in emergency)
• Nasogastric tube insertion
•And many more
Triage lasts up to 30 minutes depending on child’s presenting complaint.
*Please note we cannot prescribe medications at this time*
This is NOT a 999 response
Our qualified medical team will come and visit your child at home where you will be able to ask about your child’s general health issues (i.e how to improve child’s immunity, how to manage fever at home etc)
We also offer venepuncture (bloods taking) for adults and children with a private nurse. If you purchased a blood test online and require a healthcare professional to do it, we are more than happy to assist you.
Please note, we will only take bloods if you have a full kit sent from the provider you ordered your blood test from. That includes: bottles, sterile kit, needles, vacuum tubes and so on
From time to time unexpected things happen. We might be unable to take bloods from children who:
– have difficult veins to access – who are too distressed
– who are dehydrated and their veins collapsed
– your child’s veins are not visible on the surface of the skin
– have difficult veins to access
We offer full refund if a nurse we sent is unable to do the blood test for any above reasons.
We take safety precautions and infection control very seriously, our team will ensure everything is as sterile as possible in the comfort of your own home